Coronavirus (COVID-19) Updates
Important Information - CENTRE CLOSED
As per this afternoons State Government announcement, Premier Daniel Andrews has confirmed that Victoria will be increasing its COVID-19 restrictions, with Stage 3 stay at home restrictions reinstated across metropolitan Melbourne and Mitchell Shire from 11:59pm on Wednesday 8th July, this means that our Centre will be temporarily closing for 6 weeks or until directed by the State Government.
Please read the following important information regarding COVID-19 CoronavirusThe Centre is working to ensure the health and safety of all patrons and staff is maintained. We want to address the growing fears around the spread of COVID-19 (Coronavirus) and share with you the information we have at the current time.
We are working to ensure our centre remains a safe place to visit and work. The health and safety of our community is our main priority, we always uphold a high standard of hygiene within the centre, however are taking extra precautions during this time.
We hope you will do what you can to take care of yourself and those around you, we also encourage you to use and support our community facility with confidence while it is safe to do so.
Please see the latest update on the situation below.
Remember if you are feeling unwell or showing symptoms of the flu, cough or cold to please remain away from the centre until you are feeling 100%.
Following the announcement by the Government, we will be closing the centre from Wednesday July 8 until further notice.
Update - 7/07/2020 4:00pm
IMPORTANT MEMBER UPDATE
As per this afternoon’s State Government announcement, Premier Daniel Andrews has confirmed that Victoria will be increasing its COVID-19 restrictions, with Stage 3 “stay at home” restrictions reinstated across metropolitan Melbourne and Mitchell Shire from 11:59pm on Wednesday 8th July, this means that our Centre will be temporarily closing for 6 weeks or until directed by the State Government.
There are only four reasons you can leave home:
- To shop for food and essential goods and services.
- For care or compassionate reasons (for example, this includes shared parenting obligations or providing care and support to an unwell, disabled, elderly or pregnant friend or relative).
- Exercise - outdoors only, limited to your family or one other person. Personal Training will be allowed. If you are interested in engaging in any of these sessions, please get in contact with us.
- For work or study – if you can’t do it from home
Learn more here about what exercise you can and cannot do.
Due to the local lockdown announcement made by the Victorian Government, please read below what this will mean for you, our members and guests.
By staying at home and limiting contact with other people, we can each help to protect the elderly, the at-risk, and Victoria’s healthcare workers and slow the spread of coronavirus (COVID-19).
Membership (for members residing in lockdown areas)
Your membership will be placed on a free suspension.
All future bookings you may have will be cancelled.
We will contact you once the advised local lockdown period concludes in 6 weeks time, or as directed by the Victorian Government.
Watch for an email tomorrow with how to access our Home Fitness Network for FREE during the closure.
I booked in for a session. Will these run as planned?
Unfortunately not. Any booked sessions will be cancelled because we must close our doors on Wednesday 8th July.
Once again, we thank you for your cooperation and support during this period. We cannot wait to reopen our doors and to continue with our commitment to keeping you physically and mentally fit and healthy.
We’ll continue to keep you informed, as any updates are made by the state government. Please check our Facebook page and your email inbox to for the latest advice.
Let's work hard, together as a community to stop the spread! We look forward to once again seeing you return and enjoy our facilities.
To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website.
Frequently Asked Questions Expand all
What are we doing to minimise health risks in-Centre?
The Centre will be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre.
What information and advice will help our members?
For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection.
Follow the information and tips to help improve your safety and wellbeing, from Department of Health website
Can I suspend my membership, given the current situation?
All swim school memberships, health and fitness memberships and visit passes can be put on free suspension, please contact the Centre team to manage this.
If I have or am undergoing a period of self-isolation, what happens to my membership?
If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others. Please contact the Centre team to discuss managing your membership where you are uncertain of your options.
What happens to Swim School or Personal Training sessions I have booked?
If you have any Swim School lessons or Personal Training booked, please contact the Aquatics team or your Personal Trainer.
Are free trials and guest passes still available?
With our tightened control measures surrounding international visitations, free trials and guest passes will only be available to local residents. We ask that members, guests, and the general public wishing to access our clubs adhere to the health and travel declaration and practice good personal hygiene. If they feel unwell, they should not come to the club and instead, seek immediate medical attention. Keeping the gym safe is a collective effort from members, their guest and us.
Are casual passes still available for purchase?
With our tightened control measures surrounding international visitations, day passes will only be available to local residents.